PRIVACY POLICY
LLC “Flip Flat” values your visit to our website and your interest in our services. Protecting your confidential information is important to us, and we aim to provide a comfortable browsing experience.
The processing of your personal data is governed by this privacy policy, based on our “Data Protection Policy.” You can review it on the website.
By visiting our site, you agree to this policy. If you disagree, do not continue using the site. The policy may be updated, so we recommend checking it periodically. The last paragraph indicates the date of the last update.
What is the purpose and scope of this policy?
LLC “Flip Flat” and its affiliates (“Flip Flat” or “we”) are committed to protecting the personal data of our website users. This policy describes how and what information we collect from site users, as well as the purposes for which we may collect, transmit, or otherwise make this information available. “Flip Flat” also defines all reasonable measures necessary to protect your data.
The policy applies to all information that “Flip Flat” obtains as a result of your use of the site. It does not apply to third-party websites not affiliated with “Flip Flat” but which may be accessed through our site (hereinafter referred to as third-party websites). Please review the privacy policies of such sites if you use them, as “Flip Flat” is not responsible for the content or privacy practices of third parties.
The terms of this policy are to be observed in any additional agreement or contract entered into with “Flip Flat,” such as service terms and other applicable laws or regulations.
What information do we collect and for what purpose?
When you visit the Flip Flat website, our server automatically records data about your visit, including your IP address, browser, device type, pages you visited, and the date and duration of your visit.
Additionally, we collect personal data that you provide on our site, such as during registration or subscribing to newsletters (name, surname, address, email, phone, and other data).
Flip Flat uses your personal data for:
Technical administration and development of the site;
Client management and marketing purposes;
Informing you about our services and products;
Other cases specified in this policy.
Flip Flat complies with all applicable laws and regulations concerning personal data processing.
How do we collect and store your information?
Flip Flat uses technologies such as cookies and tracking tags to collect information about how you use our website.
These technologies help us improve the site’s functionality, such as determining popular sections and tracking your previous interactions with us.
Please ensure that your cookie settings allow the use of necessary technologies. Note that if you clear your browser cache or use a different browser or device, your settings may be reset.
You can also control tracking technologies through your browser settings. However, opting out of their use may negatively impact the availability and functionality of our services on the site.
Who do we share your information with?
Flip Flat may share your information with affiliates and third parties to achieve the purposes outlined, and all must protect your confidentiality. We comply with legislation for international data transfers and enter into appropriate agreements.
Your information may also be shared with government authorities based on legislation or official requests.
How do we protect your information?
We have implemented reasonable security measures to protect your personal data from unauthorized access and leakage.
Security Measures
Flip Flat takes care to protect your information and has implemented technical and organizational security measures to safeguard your personal data from unauthorized access, use, loss, and destruction.
Processing of Electronic Messages
All electronic messages sent by or received from Flip Flat (SMS, email, etc.) are automatically stored in a special system with legal validity. We apply reasonable technical and organizational measures to protect them. Access to this data is allowed only in specific cases, strictly in accordance with applicable law (for example, by court decisions or in cases of suspected offenses) and only to authorized persons (such as compliance or risk management staff). Every step of the process is logged in an audit trail. Messages are destroyed after the retention period expires.
What to consider when sending data over the internet?
The internet is not secure, and your information may be accessible to third parties, which may lead to its disclosure or alteration. We are not responsible for the security of data during transmission. We recommend choosing a convenient method of communication with us.
Data Processing of Minors:
Flip Flat does not collect personal data from individuals under 18 years old. Parental or guardian consent is required for data submission.
Access to Your Personal Data:
You may:
Check the presence of your data with us;
Request a copy of the data;
Request correction of inaccuracies.
For questions, contact flipflat.me@gmail.com.
The last update was made on October 30, 2024.

Confidentiality Policy
General Provisions
1.1. This confidentiality policy (hereinafter referred to as the “Policy”) defines the procedure for the collection, storage, use, and protection of personal data of users of the website of LLC “Flip Flat” (hereinafter – Flip Flat).
1.2. This Policy applies to all users who use the Company’s website, including but not limited to clients, partners, and visitors. If you have any questions, please contact us at the following email address: flipflat.me@gmail.com
Who We Are
LLC “Flip Flat” is a real estate agency registered under the laws of Georgia and is responsible for processing your personal data.
Identification code: 431443039
Address: Tbilisi, Kavtaradze St. No. 5
Contact information: flipflat.me@gmail.com
Collection of Personal Data
3.1. Flip Flat may collect the following personal data:
”Flip Flat” uses various types of personal information, grouped into the following categories, including but not limited to the following data:
Note: Depending on the nature of your relationship with “Flip Flat” and the purpose and context of data processing, we may process all or only some of the data in the relevant category.
Name and surname
Contact information (phone number, email address)
Residential address
Passport number / personal identification number
Date of birth
Signature sample
Technical information – information about the device you use when accessing our services, and other technical details such as IP address, operating system, log records, and other data
Other information provided voluntarily by the user
3.2. Personal data is collected in the following cases:
When filling out forms on the website
When contacting support
When registering on the website
Use of Personal Data
4.1. Users’ personal data is used for the following purposes:
Processing requests and applications
Providing services and information
Improving the quality of services provided
Conducting marketing research
Preparing relevant contracts and documentation within the framework of cooperation
Protection of Personal Data
5.1. Flip Flat takes necessary measures to protect users’ personal data. We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, unlawful processing or disclosure, accidental loss, alteration, or destruction.
5.2. Access to personal data is restricted to authorized employees of the Company who are required to maintain confidentiality.
5.3. We will retain your personal data only for as long as necessary to achieve the purposes for which the data was collected, including for any legal, regulatory, tax, accounting, or reporting requirements. (We may need to retain your data for a longer period if required to comply with legal and regulatory requirements, such as responding to complaints, combating fraud, financial crimes, etc.)
Use of Cookies
6.1. The Flip Flat website uses cookies to improve the user experience and analyze traffic.
6.2. The user can manage cookie settings in their browser.
6.3. Cookies are small text files sent to your computer or other device when visiting a website (such as a mobile phone or tablet). Cookies stay on your device and return to the site upon subsequent visits.
Cookies are designed to remember information (e.g., language choice) and/or track user activity (including button clicks and site logins). This helps improve your experience when visiting the website. For example, cookies help us understand how users interact with our site, including which pages are most popular, to better serve our users and clients.
User Rights
7.1. The user has the right to:
Right to information on data processing – you have the right to be informed about the collection and use of your personal data, including information on which data is processed, for what purpose, on what basis, how it is collected, how long it is stored, and to whom it is transferred.
Right to rectify, update, and complete data – if your data is incorrect or incomplete, you can request to have it corrected or completed.
Right to stop, delete, or destroy data – you have the right to request the cessation of processing your data, its deletion, or destruction. Please note that, under anti-money laundering and client protection laws, a bank may be limited in its ability to immediately fulfill your request.
Right to block data – you can request the blocking of data if the accuracy of your data is disputed, or if you request the cessation of data processing.
Right to data portability – you have the right to request your data in a structured, commonly used, and machine-readable format or its transfer to another responsible party.
Rights related to automated individual decisions – you have the right not to be subject solely to automated decisions, including profiling, unless this is based on your explicit consent, necessary for the performance of a contract, or required by law.
Right to withdraw consent – you can withdraw your consent at any time, provided this does not conflict with legal requirements. Note that withdrawing consent does not affect the legal consequences of the processing prior to its withdrawal.
Right to appeal – if you believe your personal data is processed in violation of the law, you have the right to contact the Personal Data Protection Service of Georgia. Additional information can be found on their website: https://personaldata.ge/
Changes to the Policy
8.1. Flip Flat reserves the right to make changes to this Policy. Changes take effect when published on the website.
Obligations of the Data Controller, Authorized Processor, and Jointly Responsible Party(ies)
9.1. Depending on the context and purposes of processing, Flip Flat may act as an authorized party and act on behalf of the data controller.
9.1.1. Ensure that individuals directly involved in data processing have an obligation to protect confidentiality.
9.1.2. Ensure data security in accordance with legal requirements, including adopting appropriate technical and organizational measures to protect data containing personal information from accidental or unlawful destruction, alteration, disclosure, access, damage, or unauthorized use.
9.1.3. Keep records of all actions performed with electronic data (including incidents, collection, modification, access, disclosure (transfer), communication, and deletion of information), as well as the ability to identify the responsible person for these actions; in the case of non-electronic data processing, the authorized party must keep records of all actions related to the disclosure and/or modification of data (including incidents).
9.1.4. Take appropriate organizational and technical measures to ensure timely responses to inquiries from regulatory bodies and other authorized entities regarding personal data processing, as well as to fulfill obligations related to data subject rights (blocking, deletion, correction, update, etc.) in accordance with the terms specified by Georgian data protection laws.
9.1.5. It is prohibited for the authorized processor to transfer the right to process data to other parties without the data controller’s consent.
9.1.6. In the event of a dispute between the data controller and the authorized processor regarding data processing, the authorized processor must immediately cease data processing and fully transfer any data in its possession to the data controller.
9.1.7. Upon the data controller’s request or upon termination of the agreement, the authorized processor must cease data processing and transfer all personal data within 10 (ten) calendar days, and delete or destroy it if no legal obligations for storage exist.
9.1.8. Issues related to personal data processing by the authorized processor that are not covered by this policy are regulated by the laws of Georgia.